Refund policy

Returns

You may return items within 14 days of delivery.

Conditions

Items must be unused, in original packaging, with all accessories.

Exchanges

Available for defective, damaged, or incorrect items.

Non-Returnable

  • Personalized items
  • Opened hygiene items
  • Digital products

Shipping Costs

Customer pays return shipping unless item is defective.

Refunds

Processed within 14 days after approval.

Faulty Items

Covered by EU 2-year legal guarantee.